Date Posted: Country: United Arab Emirates Location: AREAZ114: Raytheon Emirates Headquarters 10th Floor Al Maqam Tower Abu Dhabi Global Market (ADGM) Square Al Maryah Island United Arab Emirates Position Role Type: Unspecified About Us We have enjoyed a close and enduring relationship with the United Arab Emirates built on a solid foundation of RTX providing trusted solutions to the...
Overview Job Purpose Our Corporate Communications, Marketing and Brand team is responsible for conveying the essence of Emirates Group. Our team is pivotal in representing the attitudes, beliefs and goals of our organisation across the globe, both internally and with our customers alike! The Customer Insights Manager will oversee and manage the delivery of marketing and customer insights to...
CRM Executive & Customer Insights | Retail | M&S | UAE Job Requisition ID: 175030 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare;...
Amazon is looking for an experienced talented and detail oriented individual to join our Customer Experience and Business Trends team to support our business in Middle East Turkey and South Africa. Our team’s mission is to look around corners for innovations meaningful for Amazon customers. We obsess over ideas, activities and trends that could be differentiating for customers, bringing those...
Head – Customer insight Strategy & Development THIS IS WHAT AGILITY FEELS LIKE STRATEGY AND DEVELOPMENT Head – Customer Insights The Strategy team maps out where we’re going, what that means, and what it looks like whilst our Corporate Planning team ensures we prioritise investments across a broad range of competing priorities. Our Research teams analyse current and future operational...
Overview Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves live in the moment, learn about the world, and have fun together. The company’s three core products are Snapchat—a visual messaging app that enhances your relationships with...
A leading on-demand food delivery app in Dubai seeks a CX analyst to provide quantitative insights supporting customer experience operations. The candidate will utilize SQL to analyze data and create automated dashboards using BI tools like PowerBI and Tableau. The role demands 2 to 4 years of analytics experience, excellent SQL, and strong communication skills. An opportunity to impact customer...
JOB TITLE Manager – Customer Insights | MAF Retail | UAE Corporate Head Office ROLE SUMMARY The Manager – Customer Insights will play a critical role in leveraging internal and external data to identify trends, monitor performance and support business decisions. They will be managing projects to internally and externally collect, analyze and translate customer data into actionable insights to...
We are hiring a Customer Insights Specialist to lead customer research surveys and Voice of Customer (VoC) programs. This role focuses on analyzing customer feedback and transforming data into clear insights that help improve services and customer journeys. Key Responsibilities - Manage and enhance customer surveys (NPS CSAT CES) across all channels. - Conduct customer research focus groups...
Join a leading bank in the Middle East as a Customer Experience Manager, where you will play a pivotal role in transforming customer interactions and driving service excellence. This position offers the opportunity to develop and implement strategies that enhance customer satisfaction across all channels. You will lead initiatives that leverage data analytics to identify trends and improve...
A leading recruitment firm in Dubai is seeking a Manager for Customer Concerns & Resolution. This role focuses on improving customer satisfaction by analyzing complaints and implementing effective solutions. Ideal candidates should have a bachelor’s degree and at least 5 years of experience in customer complaint management. Strong analytical and problem-solving skills are essential. Join a...
A leading analytics provider in Dubai is looking for an Operative Team Lead for Customer Analytics. The role involves managing a team, ensuring high-quality analytics outputs, and improving processes while operating within a fast-paced environment. The position requires a minimum of 4 years of experience in analytics and proficiency in SQL and data visualization tools. Ideal candidates will have...
A leading technology company is seeking a Customer Insights Lead to drive research initiatives in the MENA region. Responsibilities include developing vertical insight narratives, supporting business development, and translating advertiser objectives into actionable product recommendations. The ideal candidate has at least 8 years of B2B research experience in the technology sector, with strong...
A leading retail group in Dubai is seeking a Manager – Customer Insights to leverage data for business decisions. This role involves managing projects to analyze customer data and enhance business performance. The ideal candidate will have over 7 years of experience in customer-focused environments, preferably in retail, along with a Bachelor's degree in Business Administration or Marketing. Join...
A leading e-commerce company is seeking a Business Analyst I to enhance the customer experience by analyzing data across its platforms. The candidate will create dashboards, perform data analysis using SQL and Python, and collaborate with business and engineering teams. Ideal applicants will have over a year of experience in analytical fields and strong skills in data visualization tools. This...
A leading airport authority in Dubai is seeking a Head of Customer Insights to develop and implement a customer insights strategy that enhances guest experiences. The successful candidate will have at least 7 years of experience in customer insights and market research, strong leadership skills, and a master's degree in a related field. The role involves designing research programs, monitoring...
A leading firm in customer insights is seeking a Customer Insights Manager in Dubai. This role involves overseeing the delivery of marketing insights and analytics to enhance customer retention and experience. With over 8 years of experience required in behavior analysis and strong SQL skills, the successful candidate will lead the development of customer segmentation frameworks and analytical...
A defense industry leader is seeking a Customer Account Manager in Abu Dhabi to drive business growth and manage customer relationships. The ideal candidate will have over 12 years of experience in business development or defense sales, and fluency in Arabic and English. Responsibilities include developing strategies, managing customer engagement, and coordinating with stakeholders. This position...
A global technology leader in Dubai is seeking a Business Intelligence Engineer to enhance customer experience through data-driven insights. The role involves analyzing business data, developing metrics, and collaborating with stakeholders to uncover opportunities. Ideal candidates should possess strong analytical skills, expertise in data analysis tools like Redshift and SQL, and have project...
A leading e-commerce company in Dubai is seeking a Business Intelligence Engineer to develop business metrics and uncover consumer insights. Responsibilities include data analysis, project management, and collaboration with stakeholders to drive business performance. Ideal candidates should have experience in data mining, statistical analysis, and AWS solutions. Join a fast-paced environment...